Hope Training Academy
Technical Writer Manager
Technical Writer Manager
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This comprehensive online technical writer training helps you build foundational writing skills alongside business and management knowledge, preparing you to create professional documents, manage projects, and advance into leadership roles.
- 260 course hrs
- Code GES2115
- Open enrollment
- Self paced
Overview
Effective communication is essential in today's business climate, with technical writers serving as professional communicators whose roles vary across industry and context. With proper skills and experience, you can find rewarding and engaging work in many different fields in this career.
In this comprehensive course, the technical writing section will explore the framework of technical writing, the conventions it follows, and the essential elements all technical writing needs. The management section will teach you the basics of business and management, including key financial and accounting terms, successful negotiation strategies, the marketing process, employment law, compliance and regulatory requirements, licensing, permits, and taxes. You will also learn about the seven management disciplines that are essential to success.
Objective
What you will learn
- Managing the creation of technical documents including analyses, reports, proposals, and more
- Methods for managing skill sets and allocating resources to meet project needs
- Ethical issues in technical writing and business communications
- Running operations in accord with legal requirements
- The process of negotiating, evaluating negotiation styles, and negotiation strategies
- The seven management disciplines essential to business success
- Advanced grammar rules and effective research methods
- Effective writing for websites and social media
How you will benefit
- Develop management skills that will allow you to lead a technical communications team
- Expand your abilities as a leader and learn how to masterfully manage people and projects
- Gain an understanding of legal and financial regulations to better manage your team
- Set yourself apart from competitors by receiving management training
- Create a professional writing portfolio to showcase your work to current and potential employers
- Be prepared for technical writing jobs in a variety of industries
Outline
- Technical Writing Course
- Introduction to Technical Communication
- Your Role as a Technical Writer
- Common Types of Technical Writing
- The Seven Principles of Good Writing
- Writing as a Process
- Research
- Organization
- Rough Draft
- Revising and Editing
- Writing for the Web and Social Media
- Technical Writing and Artificial Intelligence
- How to Find a Job in Technical Writing (Optional Lesson)
- Final Exam
- Management Training
- Financial and Accounting Management
- Marketing Management
- Strategic Management in Operations
- Legal Issues in Operations
- Legal Aspects of Contracts
- Tax Issues
- Organizational Development and Change
- Negotiating Strategies
- Business Best Practices
- Organization Leadership and Decision Making
- Project Management for Executives
- Seven Management Disciplines
Requirements
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Office or equivalent (not included in enrollment).
- Microsoft Word Online
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment into each course:
Technical Writing Course
- Technical Communication: A Reader-Centered Approach, by Paul V. Anderson
- Technical Writing for Success, by Darlene Smith-Worthington and Sue Jefferson
Management Training
- Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
- Strategic Planning: A Pragmatic Guide
Please note: You will receive a digital book if the physical book is on backorder.
Prerequisites
Prerequisites:
There are no specific prerequisites for this course, but you should have a good grasp of the English language, grammar, and punctuation. You should also have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and understand word-processing software such as Microsoft Word.
You've got questions.We're here to help.
Instructor
Janet Underwood
Janet Underwood is a seasoned professional with more than 20 years of experience as a senior technical writer. Janet started her career as an English teacher. She then went on to work as an editor and writer for several internationally known trade publications before marrying her love of technology with her passion for writing to become a technical writer. Janet has developed technical documentation for major corporations in the computer, information technology, telecommunications, financial, medical industries, U.S. government agencies, and public utilities organizations. She has also written several books used as textbooks for college technical writing courses and has been an adjunct professor.
Lynn Atkinson
Lynn Atkinson earned a B.A. in English from the University of Texas at Arlington (UTA) in 1993 and an M.A. in English in 1996. A published writer and editor, including contributions to college textbooks, she considers her greatest accomplishment educating thousands of students at UTA, Tarrant County College, Southeast Career Institute, and Everest College. She has also been nominated for and awarded "Outstanding Teacher" at several of these institutions.
Katrina McBride
Katrina McBride has extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.
Katherine Squires Pang
Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.
Jerry L. Partridge
Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.
FAQs
Does this course prepare you for a certification?
No.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don't have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
Am I guaranteed a job?
Hope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
Hope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."
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What's Included
Every paid course comes with the Hope Training Academy advantage — at no extra cost:
- SkillDNA Profile — your verified skills passport. Every certification and competency you earn is recorded and provable to employers.
- USDOL Registered Apprenticeship Pathway — courses map to nationally registered apprenticeship standards, so your training counts toward real credentials.
- Apprenticeship & Job Matching — your SkillDNA profile qualifies you for apprenticeship openings that match what you've actually learned.
- EverVerify Apprenticeships (launching soon) — verified employers, verified openings, verified salaries. No guessing: employers post real requirements and match them against your proven skills.
- Hands-On Labs — practice on real equipment at our Indianapolis lab, with partner sites forthcoming across Indiana and the country.
- A Mission Behind Every Course — Hope Training Academy is part of Video Game Palooza Inc., a 501(c)(3) public charity. Game donations and store proceeds fund scholarships and living-wage career training.

