{"product_id":"veterinary-office-manager","title":"Veterinary Office Manager","description":"\u003cp class=\"course-intro\"\u003eGain valuable knowledge to start a career on the non-clinical side of the veterinary clinic and prepare for advancing into office management. The course also includes a voucher for the QuickBooks Certified User Exam.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e382 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES179\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eIf you are looking for a career in the veterinary field and want to pursue a role as an office manager—you have come to the right place! The Veterinary Office Manager course will teach you the essential skills to manage the business aspects of a veterinary practice while also helping you prepare for a job as a veterinary office manager. You will also learn key skills in Microsoft Office that are useful in any profession, whether you are in an entry-level position or an experienced professional. Along with training for the office management side of a veterinary office manager job, this course also includes basic veterinary assistant training.\u003c\/p\u003e\n\u003cp\u003eIn addition, you will learn QuickBooks Online to understand accounts payable, accounts receivable, and payroll, which provide foundational skills that jump off a resume in any office environment. Finally, this course also serves as preparation for the certification exam for the QuickBooks Certified User exam. Upon completion, you will be on the path to success as a veterinary office manager and beyond.\u003c\/p\u003e\n\u003cp\u003eUpon successfully completing the course, you will receive a voucher to sit for the QuickBooks Certified User (QBCU) Exam. The voucher covers the cost to sit for the certifying exam upon eligibility.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThe anatomy and physiology of the major organ systems\u003c\/li\u003e \u003cli\u003eHandling medical records and communicating with clients and coworkers\u003c\/li\u003e \u003cli\u003eRestraint techniques for procedures, taking vital signs, and bathing animals\u003c\/li\u003e \u003cli\u003eFundamental knowledge about nutrition, vaccinations, and administering medication\u003c\/li\u003e \u003cli\u003eAssisting during surgery and dental procedures\u003c\/li\u003e \u003cli\u003ePreparation of prescriptions and taking blood samples and radiographs\u003c\/li\u003e \u003cli\u003eThe duties of a veterinary office manager\u003c\/li\u003e \u003cli\u003eMethods to efficiently use Microsoft Office Word and Excel Professional communication skills and office etiquette\u003c\/li\u003e \u003cli\u003eThe best ways to create and send information or data for the most impact\u003c\/li\u003e \u003cli\u003eAnalysis of accounts, financial documents, and reports\u003c\/li\u003e \u003cli\u003eEssential bookkeeping duties and tasks\u003c\/li\u003e \u003cli\u003eBasic accounting principles (accrual method, depreciation, and so on) and how QuickBooks works to support bookkeeping practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis program prepares you to assist veterinarians and veterinary technicians in providing patient care\u003c\/li\u003e \u003cli\u003eObtain the essential skills for becoming a veterinary office manager and managing the business aspects of a veterinary office, including understanding Microsoft Word, Excel, and QuickBooks.\u003c\/li\u003e \u003cli\u003ePrepare for the QuickBooks Certified User (QBCU) Exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eMicrosoft Essentials \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eIntroduction to Microsoft Word\u003c\/li\u003e \u003cli\u003eIntroduction to Microsoft Excel\u003c\/li\u003e \u003cli\u003eIntermediate Microsoft Excel\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eVeterinary Assistant \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eThe Veterinary Health-Care Team\u003c\/li\u003e \u003cli\u003eVeterinary Team Culture and Communication\u003c\/li\u003e \u003cli\u003eIntroduction to Veterinary Medical Terminology\u003c\/li\u003e \u003cli\u003eVeterinary Anatomy, Physiology, and Terminology (Part I)\u003c\/li\u003e \u003cli\u003eSmall-Animal Behavior and Restraint\u003c\/li\u003e \u003cli\u003eVeterinary Anatomy, Physiology, and Terminology (Part 2)\u003c\/li\u003e \u003cli\u003eVeterinary Receptionist Duties and Responsibilities\u003c\/li\u003e \u003cli\u003eVeterinary Inventory Management\u003c\/li\u003e \u003cli\u003ePharmacy Procedures\u003c\/li\u003e \u003cli\u003eHospital Safety and Infection Control\u003c\/li\u003e \u003cli\u003ePhysical Exam and Patient History\u003c\/li\u003e \u003cli\u003eSmall-Animal Vaccines and Infectious Diseases\u003c\/li\u003e \u003cli\u003eSmall-Animal Nutrition\u003c\/li\u003e \u003cli\u003eSmall-Animal Nursing Procedures\u003c\/li\u003e \u003cli\u003eThe Human-Animal Bond and Euthanasia\u003c\/li\u003e \u003cli\u003eLaboratory Procedures for Veterinary Assistants\u003c\/li\u003e \u003cli\u003eDiagnostic Imaging for Veterinary Assistants\u003c\/li\u003e \u003cli\u003eSmall-Animal Surgical Assisting\u003c\/li\u003e \u003cli\u003eHospitalized Patient Care\u003c\/li\u003e \u003cli\u003eThe Role of the Assistant During Emergencies\u003c\/li\u003e \u003cli\u003eVeterinary Dental Assisting\u003c\/li\u003e \u003cli\u003eAssisting with Exotic Species\u003c\/li\u003e \u003cli\u003eAssisting with Large-Animal Species\u003c\/li\u003e \u003cli\u003ePersonal and Professional Development\u003c\/li\u003e \u003cli\u003eBeginning Your Career as a Vet Assistant\u003c\/li\u003e \u003cli\u003eLand the Job\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eProfessional Bookkeeping with QuickBooks Online \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eIntroduction to Bookkeeping\u003c\/li\u003e \u003cli\u003eAccounting Basics\u003c\/li\u003e \u003cli\u003eGetting Started With QuickBooks Online\u003c\/li\u003e \u003cli\u003eThe Chart of Accounts\u003c\/li\u003e \u003cli\u003eCenters and Lists\u003c\/li\u003e \u003cli\u003eBank Accounts\u003c\/li\u003e \u003cli\u003eRecording Expenses and Paying Bills\u003c\/li\u003e \u003cli\u003eCredit Cards and Loans\u003c\/li\u003e \u003cli\u003eSales Receipts\u003c\/li\u003e \u003cli\u003eInvoices, Estimates, and Customizing Sales Forms\u003c\/li\u003e \u003cli\u003eBillable Expenses and Customer Credits\u003c\/li\u003e \u003cli\u003eSales Taxes and Reports\u003c\/li\u003e \u003cli\u003eMidterm Exam\u003c\/li\u003e \u003cli\u003eProduct and Service Items\u003c\/li\u003e \u003cli\u003eManaging Inventory\u003c\/li\u003e \u003cli\u003eManaging Projects and Sales\u003c\/li\u003e \u003cli\u003eProgress Invoicing, Late Fees, and Bad Debts\u003c\/li\u003e \u003cli\u003ePayroll\u003c\/li\u003e \u003cli\u003eFixed Assets and Loans\u003c\/li\u003e \u003cli\u003eBusiness Entities and Owner Transactions\u003c\/li\u003e \u003cli\u003eBanking Rules, Receipts, and Budgets\u003c\/li\u003e \u003cli\u003eAdjusting and Reviewing the Books\u003c\/li\u003e \u003cli\u003eStarting a Bookkeeping Business\u003c\/li\u003e \u003cli\u003eYour Career Roadmap: The Job Search and Future Opportunities (Optional Lesson)\u003c\/li\u003e \u003cli\u003eCommunication and Organization (Optional Lesson)\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can only be taken on a PC. Macs and Chromebooks are not compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.\u003c\/li\u003e \u003cli\u003eQuickBooks Online (Free 1-year subscription and practice site included in enrollment.) An additional subscription or software purchase for QuickBooks Online is not required to complete this course. However, please note that this course is only suitable for the QuickBooks Online version.\u003c\/li\u003e \u003cli\u003eMicrosoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. The following eBooks are available for your Veterinary Assistant course. Reading assignments in each lesson will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cem\u003eVeterinary Assisting Fundamentals \u0026amp; Applications\u003c\/em\u003e, 2nd edition, by Beth Vanhorn (eBook)\u003c\/li\u003e \u003cli\u003e\n\u003cem\u003eAn Illustrated Guide to Veterinary Medical Terminology\u003c\/em\u003e, 4th edition, by Janet Amundson Romich (eBook)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe following eBook will be provided to you approximately 7-10 business days after enrollment Professional Bookkeeping with QuickBooks Online portion of the course:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cem\u003eBookkeeping for Dummies, 2nd Edition \u003c\/em\u003e(eBook)\u003c\/li\u003e \u003cli\u003eQuickBooks Online software \u003cul\u003e \u003cli\u003eYour enrollment in this course includes a free 1-year full subscription to QuickBooks Online. You will learn how to access and activate this subscription during the course.\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA High School Diploma or equivalent is recommended but not essential. You do not need any prior experience or training in this field. This course is designed to prepare you to become a veterinary assistant and learn the entry-level position concepts and skills to manage a veterinary practice as a full-charge bookkeeper.\u003c\/p\u003e\n\u003cp\u003eYou should have an Internet connection and be familiar with using the Internet. You should have basic computer skills. You should be comfortable in a Windows environment, launch and close activities, and navigate information stored on the computer. You should also have the ability to manage files and folders.\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eTracy Heyland, RVT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTracy Heyland is a Registered Veterinary Technologist (RVT), earning the Academic and Practical Proficiency Award upon graduating. She brings 25+ years of experience in small animal medicine to her teaching, earned the Provincial Instructor Diploma, certified as a Professional Co-Active Coach, and is Fear Free Certified. Tracy has worked in general practice, emergency medicine, veterinary sales, operations management, and teaching positions and runs her own coaching and training company for veterinary teams, leaders, and managers.\u003c\/p\u003e\n\u003cp\u003eGiving back to the veterinary profession is a passion of Tracy's where she volunteers for a veterinary technologist program advisory committee, remotely located spay and neuter projects, and a veterinary technologist association continuing education committee.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWade Lindenberger\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and the private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.\u003c\/p\u003e\n\u003cp\u003eBefore becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers \u0026amp; Lybrand, a predecessor to PricewaterhouseCoopers, one of the \"Big Four\" CPA firms. He has previously served as an instructor at Coopers \u0026amp; Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is the average veterinary office manager salary?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Indeed.com, the average salary for veterinary office managers in the U.S. is $51,476. However, you may be able to command a higher salary upon entering the profession by possessing a certification to prove to employers that you have what it takes to run their veterinary offices efficiently. This course also serves as preparation for three certification exams, including Microsoft Word, Excel, and the QuickBooks Certified User exam.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat does a veterinary office manager do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eVeterinary office managers are responsible for overseeing and coordinating administrative procedures in veterinary clinics or hospitals. In this role, you will ensure that the daily operation of the veterinary office runs smoothly and efficiently by scheduling appointments, billing pet owners for services provided, ordering office supplies, and helping supervise other office staff. In addition, the professional in this role will run the veterinary business to allow veterinarians and clinical veterinary staff to focus on caring for animals instead of the details of running a business.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow to become a certified veterinary office manager?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe typical career path for a veterinary office manager involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the job's specifics. Generally, 1-2 years of veterinary and office management experience is preferred by employers. The Veterinary Office Manager course will provide you with the skills and knowledge you need to succeed in your future career, in addition to putting you on the path to finding employment as a veterinary office manager upon successfully earning your certificate of completion.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to become a veterinary office manager?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Veterinary Office Manager course is self-paced and offers open enrollment, so you can start whenever you are ready and finish at your own pace. When you register, you will receive 18 months to complete the course. Employers generally prefer that applicants possess 1-2 years of experience in veterinary and office management, which means this course is a great way to show potential employers you have the fundamentals and skill set needed to perform the duties required in this profession.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the difference between a veterinary office manager and a veterinary practice manager?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA veterinary office manager's role is similar to that of a head veterinary receptionist with additional responsibilities. The veterinary office manager does perform management duties where other veterinary office staff are concerned, such as scheduling, inventory orders, accounts receivable, and ensuring consistent application of patient or client services. On the other hand, a veterinary practice manager is one step above the veterinary office manager on the organizational flow chart. The person in this role spends at least half of their time performing management duties strictly and has some formal professional practice management training. Veterinary practice managers will have all the responsibilities of a veterinary office manager and be responsible for marketing, budgeting, staffing, accounting, fee structures, and equipment and facility management.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course provide a veterinary assistant certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNot at this time.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow do you become a veterinary assistant?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe typical career path for a veterinary assistant involves earning a high school diploma or GED (although this is not required) and then enrolling in a certificate course to learn the specifics of the job. Upon earning a certificate, the graduate finds employment as a veterinary assistant. The Veterinary Assistant course from Hope Training Academy is a great start; you'll get a professional reference from your instructor that you may use to find a job.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, you will be prepared for the Intuit QuickBooks Certified User (QBCU) exam.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete my course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successful completion of the course, you will be awarded a Certificate of Completion.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us\" form.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318474916028,"sku":"_GES179","price":4740.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES179-Veterinary-Office-Manager-935x572.jpg?v=1787968573","url":"https:\/\/store.hopetrainingacademy.org\/products\/veterinary-office-manager","provider":"Hope Training Academy dba Video Game Palooza","version":"1.0","type":"link"}